Implementing Real-Time Video Consultation in Plastic Surgery.
Source: Westra., 2015 - Pubmed ID: 26169952
Setting: Netherlands, Medical center
Study design:
RCT
Follow up: 6 weeks
Patient group:
Sample size:
Total: 46 (31)
IG: 25 (16)
CG: 21 (15)
Inclusion criteria:
- Plastic surgery of the face
Type of technology:
Video consultation (Cisco Jabber)
- Monitoring recovery
- Wound
Intervention:
Intervention: Follow-up consultation between the patient and physician via real-time video connection. Patient can see and hear their physician through a well-secured connection on either their computer or a tablet
Duration: 6 weeks
Add on: NA
Control group: Usual care
Clinical effect:
- Satisfaction (PSQ-18)→
- Communication experiences (PEQ)↓
- TSQ scores for satisfaction 2,56 – 4,39/5
Patient safety: NA
Patient experiences/
Staff experiences:
Patient experiences:
- Satisfaction (PSQ-18)→
- Communication experiences (PEQ)↓
- TSQ scores for satisfaction 2,56 – 4,39/5
Staff experiences:
- Communication experiences (PEQ)→
Investment:
Equipment
- Cisco Jabber
- Computer (tablet)
Running:
Equipment
- Cisco Jabber
- Computer (tablet)
Organization: NA
Health care utilization:
- Total time→
- Waiting time↓